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Join our Team


Berlin is a great place to call home. The city’s lively nightlife features bars, clubs and cafés, and there are frequent public events. Life in Berlin is affordable and versatile and the city has a large community of expatriates. You could become one of them!

’Our team of highly skilled experts is backed by more than 20 years of experience. Ongoing development of our committed team members enables us to continuously grow our portfolio and provide key specialised services to our clients.’

Rene Kräußlich
Site Operations Manager, Berlin

Berlin is the Head Office of Our Global Service Centre Network

Here, about 500 team members from 24 countries assist customers with anything from Business-2-Customer (B2C) and Business-2-Business (B2B) services to Web Support, Baggage Tracing, Travel Agency Support, Ticketing, and Customer Feedback Management. They also fulfil a number of corporate functions within our global network.

Work with us!

See the current jobs available at our Berlin Centre.

Sorry there are no avaliable jobs at this centre. Please check back later.

"I thoroughly enjoy speaking to our customers every day, and our team spirit."

Denise Gurr
Customer Relations Consultant



The average time HR spends reviewing submitted CVs.

Our Core Values are not just words

Learn more about our Vision & Values here.



The average length of a live interview with successful applicants.

People Are Our Biggest Asset

Learn more about our People here.

A World of Benefits

Joining our team at Lufthansa InTouch means gearing yourself for global success.

We'll Take You Places

Travel the world with highly discounted flight tickets for you, your family and travel partners.

A World of Savings

Lufthansa WorldShop offers discounts on a variety of products to all Lufthansa employees.

Explore for Less

Enjoy a wide range of travel discounts at hotels, cruises and airports.

Rental Deals

Enjoy discounts with various car rental companies, as well as special rates with Car2Go.

Connected Worldwide

Lufthansa Cargo enables you to send packages all over the world at a reduced price.

Our Berlin Centre Offers You:

  • Employee Assistance

  • Flight

  • Referral

  • Annual Performance

  • Parking

  • Social Events
    & Team Outings

  • METRO Cash & Carry Membership

  • Sodexho
    Restaurants Card

  • Pension

  • Health & Dental

  • FedEx Priority
    Overnight Discount

  • Hotel

  • Education Assistance Programme

  • Company

  • Meal

  • Beauty & Wellness Discounts

  • Free

  • Free Covered Bicycle Parking & Shower

  • Points to Redeem for Sports, Culture and Wellness

  • A Relocation

  • Disability & Life

  • Public Transport Discounts

  • Gym

  • Shopping

  • Discounts on
    Different Attractions

’Lufthansa InTouch has given me the opportunity to grow within my career since the very first day.’

Andrea Calciano
PHP Intranet Developer, Berlin

Explore our Berlin Office

Connect with Berlin

Lufthansa Global Tele Sales GmbH 
trading as Lufthansa InTouch
Ullsteinstr. 138, Haus 1 A, 12109 Berlin

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